/* PlugueLog — site. Vanilla CSS, sem build.
   Linguagem visual: tela creme, cartões brancos flutuantes e uma única laranja (a da marca).
   Formas: botões/campos/imagens 16px · cartões 20px · etiquetas em pílula. Tema claro fixo. */

:root {
  --fonte: "Inter", system-ui, -apple-system, "Segoe UI", Roboto, sans-serif;
  --serifa: "Newsreader", Georgia, "Times New Roman", serif;

  --creme: #fff7f0;
  --papel: #ffffff;
  --laranja: #f26a1b;
  --laranja-escuro: #d4560f;
  --laranja-texto: #b4480a;   /* laranja legível como texto sobre claro (AA) */
  --pessego: #ffe6d2;
  --pessego-2: #ffd3b3;
  --ambar: #fbab2f;

  --tinta: #1d1e1c;
  --tinta-2: #615f5c;
  --tinta-3: #8e8b87;
  --borda: #e8dfd5;
  --divisor: #efe7de;
  --campo-borda: #c9c1b9;

  --raio: 16px;
  --raio-card: 20px;
  --raio-grande: 28px;
  --pill: 999px;

  --sombra-sm: 0 1px 4px rgba(29, 30, 28, .12);
  --sombra-md: 0 10px 30px -12px rgba(29, 30, 28, .18);
  --sombra-quente: 6px 4px 24px rgba(242, 106, 27, .16);
  --sombra-nav: 0 2px 14px rgba(29, 30, 28, .08);

  --container: 1200px;
  --ease: cubic-bezier(.22, 1, .36, 1);
  color-scheme: light;
}

/* ---------- base ---------- */
*, *::before, *::after { box-sizing: border-box; }
html { scroll-behavior: smooth; -webkit-text-size-adjust: 100%; }
body {
  margin: 0; font-family: var(--fonte); font-size: 16px; line-height: 1.55; letter-spacing: .005em;
  color: var(--tinta); background: var(--creme); -webkit-font-smoothing: antialiased;
}
body.modal-aberto, body.menu-aberto { overflow: hidden; }
img { max-width: 100%; display: block; }
a { color: inherit; text-decoration: none; }
h1, h2, h3, h4 { margin: 0; line-height: 1.15; }
h1, h2, .serifa { font-family: var(--serifa); font-weight: 400; letter-spacing: -.012em; }
h3, h4 { font-weight: 600; letter-spacing: -.01em; }
p { margin: 0; }
ul, ol { margin: 0; padding: 0; list-style: none; }
button { font: inherit; color: inherit; letter-spacing: inherit; }
:focus-visible { outline: 2px solid var(--laranja); outline-offset: 4px; border-radius: 6px; }
section[id], [id].ancora { scroll-margin-top: 96px; }
.ti { line-height: 1; }

.wrap { width: min(var(--container), 100% - 40px); margin-inline: auto; }
.pular { position: absolute; left: 16px; top: -60px; z-index: 300; padding: 8px 14px; border-radius: 8px; background: var(--tinta); color: var(--papel); font-weight: 600; }
.pular:focus { top: 12px; }
.sentinela { position: absolute; top: 0; left: 0; width: 1px; height: 1px; }
.vis-oculto { position: absolute !important; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); white-space: nowrap; }

/* ---------- botões e links ---------- */
.btn {
  display: inline-flex; align-items: center; justify-content: center; gap: 8px;
  padding: 12px 22px; border-radius: var(--pill); border: 1.5px solid transparent; cursor: pointer; white-space: nowrap;
  font-weight: 600; font-size: .95rem; line-height: 1.2; transition: background .2s, color .2s, border-color .2s, transform .15s, box-shadow .2s;
}
.btn:active { transform: scale(.98); }
.btn-escuro { background: var(--tinta); color: var(--papel); }
.btn-escuro:hover { background: #33342f; }
.btn-contorno { background: var(--papel); border-color: var(--borda); color: var(--tinta); }
.btn-contorno:hover { border-color: var(--tinta); }
.btn-branco { background: var(--papel); color: var(--tinta); box-shadow: var(--sombra-sm); }
.btn-branco:hover { background: var(--creme); }
.btn-sm { padding: 9px 16px; font-size: .9rem; }
.btn-lg { padding: 15px 28px; font-size: 1rem; }
.link { color: var(--laranja-texto); font-weight: 600; display: inline-flex; align-items: center; gap: 6px; }
.link .ti { transition: transform .25s var(--ease); }
.link:hover { text-decoration: underline; text-underline-offset: 3px; }
.link:hover .ti { transform: translateX(3px); }

/* ---------- topo (barra flutuante) ---------- */
.topo { position: sticky; top: 0; z-index: 60; padding: 14px 0 0; pointer-events: none; }
.topo-in {
  pointer-events: auto; height: 60px; display: flex; align-items: center; gap: 28px;
  padding: 0 10px 0 20px; background: var(--papel); border-radius: var(--raio-card); box-shadow: var(--sombra-nav);
  position: relative;
}
.marca { display: inline-flex; align-items: center; flex: none; }
.marca img { height: 30px; width: auto; }
.menu { display: flex; align-items: center; gap: 4px; margin-right: auto; }
.menu > li { position: relative; }
.menu a, .menu .menu-grupo-btn {
  display: inline-flex; align-items: center; gap: 4px; padding: 8px 12px; border-radius: 10px; border: 0; background: none; cursor: pointer;
  font-weight: 500; font-size: .95rem; color: var(--tinta); transition: background .2s;
}
.menu a:hover, .menu .menu-grupo-btn:hover, .menu .menu-grupo-btn[aria-expanded="true"] { background: var(--creme); }
.menu a[aria-current="page"] { color: var(--laranja-texto); }
.menu-grupo-btn .ti { font-size: 1rem; transition: transform .25s var(--ease); color: var(--tinta-3); }
.menu-grupo-btn[aria-expanded="true"] .ti { transform: rotate(180deg); }
.menu-drop {
  position: absolute; top: calc(100% + 14px); left: -8px; min-width: 300px; z-index: 70;
  background: var(--papel); border-radius: var(--raio-card); box-shadow: var(--sombra-md), 0 0 0 1px var(--divisor);
  padding: 10px; display: none;
}
.menu-drop.aberto { display: block; animation: surge .25s var(--ease); }
@keyframes surge { from { opacity: 0; transform: translateY(-6px); } to { opacity: 1; transform: none; } }
.menu-drop a { display: grid; grid-template-columns: 40px 1fr; gap: 12px; align-items: center; padding: 10px 12px; border-radius: 12px; }
.menu-drop a .ti { width: 40px; height: 40px; display: grid; place-items: center; border-radius: 12px; background: var(--creme); color: var(--laranja-texto); font-size: 1.25rem; }
.menu-drop a b { display: block; font-weight: 600; font-size: .95rem; }
.menu-drop a small { display: block; color: var(--tinta-2); font-size: .82rem; line-height: 1.3; margin-top: 2px; }
.menu-drop .menu-drop-titulo { padding: 6px 12px 8px; font-size: .74rem; font-weight: 600; letter-spacing: .08em; text-transform: uppercase; color: var(--tinta-3); }
.menu-drop-rodape { margin-top: 6px; padding: 12px; border-radius: 12px; background: var(--creme); }
.menu-drop-rodape a { display: inline-flex; padding: 0; gap: 6px; font-weight: 600; color: var(--laranja-texto); font-size: .9rem; }
.topo-acoes { display: flex; align-items: center; gap: 10px; flex: none; }
.topo-acoes .entrar { padding: 8px 10px; font-weight: 500; font-size: .95rem; }
.topo-acoes .entrar:hover { color: var(--laranja-texto); }
.menu-btn { display: none; width: 42px; height: 42px; border: 0; border-radius: 50%; background: transparent; cursor: pointer; font-size: 1.5rem; }
.so-mobile { display: none; }

/* ---------- blocos genéricos ---------- */
.sec { padding: clamp(64px, 8vw, 104px) 0; }
.sec-branca { background: var(--papel); }
.cab { max-width: 760px; margin: 0 auto clamp(32px, 5vw, 56px); text-align: center; }
.cab h2, .cab h1 { font-size: clamp(2rem, 4vw, 3rem); }
.cab p { margin-top: 16px; font-size: 1.08rem; color: var(--tinta-2); max-width: 60ch; margin-inline: auto; }
.rotulo { display: inline-block; font-size: .8rem; font-weight: 600; letter-spacing: .1em; text-transform: uppercase; color: var(--laranja-texto); margin-bottom: 14px; }
.destaque { background: linear-gradient(var(--pessego-2), var(--pessego-2)) no-repeat 0 86% / 100% .2em; padding: 0 .04em; }
.checks { display: flex; flex-wrap: wrap; gap: 10px 24px; font-size: .92rem; color: var(--tinta-2); }
.checks li { display: inline-flex; align-items: center; gap: 8px; }
.checks .ti { color: var(--laranja); font-size: 1.05rem; }

/* revelação suave na rolagem */
html.js .rev { opacity: 0; transform: translateY(14px); transition: opacity .7s var(--ease), transform .7s var(--ease); }
html.js .rev.in { opacity: 1; transform: none; }

/* ---------- hero (home) ---------- */
.hero { padding: clamp(40px, 6vw, 80px) 0 clamp(48px, 6vw, 72px); overflow: hidden; }
.hero-in { display: grid; grid-template-columns: 1fr 1.05fr; gap: clamp(32px, 5vw, 64px); align-items: center; }
.hero h1 { font-size: clamp(2.6rem, 5.4vw, 4.4rem); line-height: 1.02; max-width: 10em; }
.hero-sub { margin-top: 20px; font-size: 1.1rem; color: var(--tinta-2); max-width: 32em; }
.form-email { display: flex; gap: 10px; margin-top: 28px; max-width: 520px; }
.form-email input {
  flex: 1; min-width: 0; padding: 14px 20px; border: 1px solid var(--campo-borda); border-radius: var(--raio);
  background: var(--papel); font: inherit; font-size: 1rem; color: var(--tinta);
}
.form-email input::placeholder { color: var(--tinta-3); }
.form-email input:focus { outline: 2px solid var(--laranja); outline-offset: 2px; border-color: var(--laranja); }
.form-email .btn { border-radius: var(--raio); padding-inline: 20px; }
.hero .checks { margin-top: 18px; }
.hero-visual { position: relative; justify-self: end; width: min(100%, 580px); }

/* ---------- telas (prévias do produto em HTML, dados ilustrativos) ---------- */
.tela {
  background: var(--papel); border-radius: var(--raio); box-shadow: var(--sombra-md); overflow: hidden;
  font-size: 12px; line-height: 1.35; color: var(--tinta); display: grid; grid-template-columns: 150px 1fr; min-height: 300px;
  border: 1px solid var(--divisor);
}
.tela-lateral { padding: 14px 10px; border-right: 1px solid var(--divisor); display: flex; flex-direction: column; gap: 2px; }
.tela-lateral .tela-logo { display: flex; align-items: center; gap: 6px; padding: 4px 8px 12px; font-weight: 700; font-size: 12px; }
.tela-lateral .tela-logo img { width: 16px; height: 16px; }
.tela-lateral span { display: flex; align-items: center; gap: 8px; padding: 7px 10px; border-radius: 8px; color: var(--tinta-2); font-weight: 500; }
.tela-lateral span .ti { font-size: 13px; }
.tela-lateral span.ativo { background: var(--pessego); color: var(--laranja-texto); font-weight: 600; }
.tela-lateral small { padding: 10px 10px 4px; font-size: 9.5px; letter-spacing: .08em; text-transform: uppercase; color: var(--tinta-3); font-weight: 600; }
.tela-main { padding: 16px 18px; display: flex; flex-direction: column; gap: 12px; min-width: 0; }
.tela-cab { display: flex; justify-content: space-between; align-items: center; gap: 10px; }
.tela-cab b { font-size: 14px; font-weight: 600; }
.tela-cab small { display: block; color: var(--tinta-3); font-size: 10.5px; }
.tela-pill { padding: 5px 10px; border-radius: var(--pill); font-size: 10.5px; font-weight: 600; background: var(--tinta); color: var(--papel); }
.tela-pill.claro { background: var(--creme); color: var(--tinta); border: 1px solid var(--borda); }
.tela-tabela { width: 100%; border-collapse: collapse; }
.tela-tabela th { text-align: left; font-size: 10px; letter-spacing: .06em; text-transform: uppercase; color: var(--tinta-3); font-weight: 600; padding: 4px 8px 8px; border-bottom: 1px solid var(--divisor); }
.tela-tabela td { padding: 9px 8px; border-bottom: 1px solid var(--divisor); white-space: nowrap; }
.tela-tabela tr:last-child td { border-bottom: 0; }
.tela-tabela tr.marcada td { background: var(--pessego); }
.tela-tabela tr.marcada td:first-child { border-radius: 8px 0 0 8px; }
.tela-tabela tr.marcada td:last-child { border-radius: 0 8px 8px 0; }
.tela-tabela .num { text-align: right; font-variant-numeric: tabular-nums; }
.tela-chip { display: inline-block; padding: 3px 8px; border-radius: var(--pill); font-size: 10px; font-weight: 600; background: var(--creme); color: var(--tinta-2); }
.tela-chip.ok { background: #e6f4ea; color: #1e6b3a; }
.tela-chip.laranja { background: var(--pessego); color: var(--laranja-texto); }
.tela-chip.atencao { background: #fdf0d5; color: #8a5a00; }
.tela-kpis { display: grid; grid-template-columns: repeat(3, 1fr); gap: 10px; }
.tela-kpis div { background: var(--creme); border-radius: 10px; padding: 10px 12px; }
.tela-kpis small { display: block; font-size: 10px; color: var(--tinta-3); text-transform: uppercase; letter-spacing: .06em; }
.tela-kpis b { display: block; font-size: 16px; font-weight: 600; margin-top: 2px; }
.tela-kpis i { font-style: normal; font-size: 10px; color: #1e6b3a; font-weight: 600; }
.tela-grafico { display: grid; grid-template-columns: repeat(8, 1fr); gap: 8px; align-items: end; height: 110px; padding: 8px 4px 0; border-bottom: 1px solid var(--divisor); }
.tela-grafico i { display: block; height: calc(var(--h) * 1%); border-radius: 6px 6px 2px 2px; background: var(--pessego-2); }
.tela-grafico i.forte { background: var(--laranja); }
.tela-legenda { display: grid; grid-template-columns: repeat(8, 1fr); gap: 8px; font-size: 9.5px; color: var(--tinta-3); text-align: center; }
.tela-linha { display: flex; justify-content: space-between; gap: 10px; padding: 8px 0; border-bottom: 1px solid var(--divisor); }
.tela-linha:last-child { border-bottom: 0; }
.tela-linha b { font-weight: 600; }
.tela-passos { display: grid; gap: 0; }
.tela-passos li { position: relative; padding: 7px 0 7px 22px; color: var(--tinta-3); display: flex; justify-content: space-between; gap: 8px; }
.tela-passos li::before { content: ""; position: absolute; left: 0; top: 10px; width: 12px; height: 12px; border-radius: 50%; border: 2px solid var(--borda); background: var(--papel); box-sizing: border-box; }
.tela-passos li + li::after { content: ""; position: absolute; left: 5px; top: -8px; height: 18px; width: 2px; background: var(--divisor); }
.tela-passos li.feito { color: var(--tinta); }
.tela-passos li.feito::before { background: var(--laranja); border-color: var(--laranja); }
.tela-passos li.ativo { color: var(--tinta); font-weight: 600; }
.tela-passos li.ativo::before { border-color: var(--laranja); }
/* hero: tela com borda laranja à esquerda, como um cartão de produto */
.tela-hero { border-left: 12px solid var(--laranja); grid-template-columns: 170px 1fr; min-height: 360px; box-shadow: var(--sombra-quente), var(--sombra-md); }
.tela-hero .tela-lateral span { font-size: 13px; padding: 9px 10px; }
/* moldura laranja com a tela deslocada (seções de funcionalidades) */
.quadro { background: var(--laranja); border-radius: var(--raio-card); padding: 28px 0 0 28px; overflow: hidden; }
.quadro .tela { border-radius: var(--raio) 0 0 0; box-shadow: none; border: 0; min-height: 320px; }
.quadro-pessego { background: var(--pessego); }

/* ---------- faixa de logos ---------- */
.logos { padding: 36px 0 44px; }
.logos p { text-align: center; font-size: .9rem; color: var(--tinta-2); margin-bottom: 22px; }
.logos ul { display: flex; flex-wrap: wrap; justify-content: center; gap: 14px 34px; }
.logos li a { display: inline-flex; align-items: center; gap: 8px; font-weight: 600; font-size: .95rem; color: var(--tinta-2); filter: grayscale(1); opacity: .7; transition: filter .25s, opacity .25s; }
.logos li a:hover { filter: none; opacity: 1; }
.logos img { width: 22px; height: 22px; }

/* ---------- rota da operação (Cotar → Embarcar → Faturar → Medir → Atender) ----------
   Grade de 5 colunas × 3 linhas: cards pares acima da linha, ímpares abaixo; as paradas ficam na linha do meio.
   ::before é a linha tracejada; ::after é o ponto que viaja (background-position em %, parando em cada coluna). */
.rota { position: relative; display: grid; grid-template-columns: repeat(5, 1fr); grid-template-rows: auto 84px auto; margin-top: 8px; }
.rota > li { display: contents; }
/* A linha vai do centro da 1ª parada (10% da largura) ao centro da 5ª (90%), por trás dos círculos. */
.rota::before { content: ""; grid-column: 1 / -1; grid-row: 2; align-self: center; justify-self: center; width: 80%; height: 0; border-top: 2px dashed var(--pessego-2); }
.rota::after {
  content: ""; grid-column: 1 / -1; grid-row: 2; align-self: center; width: 100%; height: 18px; pointer-events: none;
  background: radial-gradient(circle, var(--laranja) 0 5px, rgba(242, 106, 27, .22) 5.5px 9px, transparent 9.5px) no-repeat 10% 50% / 18px 18px;
  animation: viaja 12.5s linear infinite;
}
@keyframes viaja {
  0%, 16% { background-position: 10% 50%; }
  20%, 36% { background-position: 30% 50%; }
  40%, 56% { background-position: 50% 50%; }
  60%, 76% { background-position: 70% 50%; }
  80%, 100% { background-position: 90% 50%; }
}
.rota > li:nth-child(1) > * { grid-column: 1; }
.rota > li:nth-child(2) > * { grid-column: 2; }
.rota > li:nth-child(3) > * { grid-column: 3; }
.rota > li:nth-child(4) > * { grid-column: 4; }
.rota > li:nth-child(5) > * { grid-column: 5; }
.rota-no {
  grid-row: 2; justify-self: center; align-self: center; position: relative; z-index: 1;
  width: 58px; height: 58px; border-radius: 50%; background: var(--papel); border: 2px solid var(--pessego-2);
  display: grid; place-items: center; font-size: 1.55rem; color: var(--tinta);
  transition: background .35s, border-color .35s, color .35s, box-shadow .35s, transform .35s var(--ease);
}
.rota-card { padding: 0 16px; }
.rota > li:nth-child(odd) .rota-card { grid-row: 3; padding-top: 22px; }
.rota > li:nth-child(even) .rota-card { grid-row: 1; padding-bottom: 22px; align-self: end; }
.rota-tag {
  display: inline-flex; align-items: center; gap: 6px; max-width: 100%; margin-bottom: 12px; padding: 5px 10px;
  border-radius: var(--pill); background: var(--creme); color: var(--laranja-texto); font-size: .76rem; font-weight: 600;
  white-space: nowrap; overflow: hidden; text-overflow: ellipsis; transition: background .35s, color .35s;
}
.rota h3 { font-size: 1.3rem; transition: color .35s; }
.rota p { color: var(--tinta-2); font-size: .93rem; margin-top: 8px; }
.rota .link { margin-top: 12px; }
.rota > li.ativo .rota-no { background: var(--laranja); border-color: var(--laranja); color: var(--papel); box-shadow: 0 0 0 9px var(--pessego); transform: scale(1.08); }
.rota > li.ativo .rota-tag { background: var(--laranja); color: var(--papel); }
.rota > li.ativo h3 { color: var(--laranja-texto); }

/* ---------- abas com tela grande ---------- */
.abas-pilulas { display: flex; flex-wrap: wrap; justify-content: center; gap: 6px; margin-bottom: 36px; }
.abas-pilulas [role="tab"] {
  padding: 10px 18px; border-radius: var(--pill); border: 0; background: transparent; cursor: pointer;
  font-weight: 500; font-size: .95rem; color: var(--tinta-2); transition: background .2s, color .2s, box-shadow .2s;
}
.abas-pilulas [role="tab"]:hover { color: var(--tinta); }
.abas-pilulas [role="tab"][aria-selected="true"] { background: var(--papel); color: var(--tinta); box-shadow: var(--sombra-sm); font-weight: 600; }
.painel { display: grid; grid-template-columns: 1fr 1.5fr; gap: clamp(28px, 4vw, 56px); align-items: center; }
.painel[hidden] { display: none; }
.painel h3 { font-family: var(--serifa); font-weight: 400; font-size: clamp(1.6rem, 2.6vw, 2.1rem); letter-spacing: -.01em; }
.painel ul { margin-top: 22px; display: grid; gap: 14px; }
.painel li { display: grid; grid-template-columns: 18px 1fr; gap: 10px; }
.painel li .ti { color: var(--laranja); font-size: 1rem; margin-top: 3px; }
.painel li b { display: block; font-weight: 600; }
.painel li span { color: var(--tinta-2); font-size: .92rem; }
.painel.ativo { animation: surge .35s var(--ease); }

/* ---------- bento "tudo conectado" ---------- */
.bento { display: grid; grid-template-columns: repeat(6, 1fr); gap: 20px; }
.bento > li { grid-column: span 2; background: var(--papel); border-radius: var(--raio-card); padding: 20px 20px 24px; box-shadow: var(--sombra-sm); }
.bento > li.largo { grid-column: span 3; }
.bento-visual { background: var(--pessego); border-radius: var(--raio); padding: 18px 18px 0; min-height: 190px; overflow: hidden; display: flex; align-items: flex-end; }
.bento-visual .tela { grid-template-columns: 1fr; min-height: 0; border-radius: 12px 12px 0 0; box-shadow: none; border: 0; width: 100%; }
.bento-visual .tela-main { padding: 14px; }
.bento h3 { font-size: 1.1rem; margin-top: 18px; }
.bento p { color: var(--tinta-2); font-size: .92rem; margin-top: 6px; }
.bento-logos { display: flex; flex-wrap: wrap; gap: 10px; align-items: center; justify-content: center; padding: 14px 0 32px; width: 100%; }
.bento-logos span { width: 48px; height: 48px; border-radius: 50%; background: var(--papel); display: grid; place-items: center; box-shadow: var(--sombra-sm); font-size: 1.3rem; color: var(--tinta); }
.bento-logos img { width: 26px; height: 26px; }
.bento-marca { width: 100%; display: grid; gap: 10px; padding-bottom: 20px; }
.bento-marca div { background: var(--papel); border-radius: 12px; padding: 10px 14px; display: flex; align-items: center; gap: 10px; font-size: .85rem; font-weight: 600; }
.bento-marca i { width: 14px; height: 14px; border-radius: 50%; display: inline-block; }

/* ---------- números ---------- */
.numeros { display: grid; grid-template-columns: repeat(4, 1fr); gap: 24px; text-align: center; }
.numeros b { display: block; font-family: var(--serifa); font-weight: 400; font-size: clamp(2.2rem, 4vw, 3rem); line-height: 1; }
.numeros small { display: block; margin-top: 10px; color: var(--tinta-2); font-size: .95rem; }

/* ---------- conversas por segmento (mockup de WhatsApp via PlugueZap) ---------- */
.zap { display: grid; grid-template-columns: 344px 1fr; background: var(--papel); border-radius: var(--raio-card); box-shadow: var(--sombra-md); overflow: hidden; min-height: 560px; border: 1px solid var(--divisor); }
.zap-lista { display: flex; flex-direction: column; gap: 4px; padding: 10px; border-right: 1px solid var(--divisor); }
.zap-lista-titulo { display: flex; justify-content: space-between; align-items: baseline; padding: 12px 14px 10px; font-weight: 700; font-size: 1.1rem; }
.zap-lista-titulo small { font-weight: 500; font-size: .78rem; color: var(--tinta-3); }
.zap-lista [role="tab"] {
  display: grid; grid-template-columns: 46px 1fr auto; gap: 12px; align-items: center; width: 100%;
  padding: 12px; border: 0; border-radius: 14px; background: transparent; text-align: left; cursor: pointer; transition: background .2s;
}
.zap-lista [role="tab"]:hover { background: var(--creme); }
.zap-lista [role="tab"][aria-selected="true"] { background: var(--pessego); }
.zap-avatar { width: 46px; height: 46px; flex: none; border-radius: 50%; background: var(--creme); color: var(--laranja-texto); display: grid; place-items: center; font-size: 1.3rem; transition: background .2s, color .2s; }
.zap-lista [aria-selected="true"] .zap-avatar { background: var(--laranja); color: var(--papel); }
.zap-nome { min-width: 0; }
.zap-nome b { display: block; font-weight: 600; font-size: .95rem; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.zap-nome small { display: block; color: var(--tinta-2); font-size: .82rem; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; margin-top: 2px; }
.zap-meta { display: grid; justify-items: end; gap: 5px; font-size: .72rem; color: var(--tinta-3); }
.zap-badge { font-style: normal; min-width: 18px; height: 18px; padding: 0 5px; border-radius: 9px; background: var(--laranja); color: var(--papel); font-size: .7rem; font-weight: 700; display: grid; place-items: center; }
.zap-lista [aria-selected="true"] .zap-badge { visibility: hidden; }
.zap-conversas { background: var(--creme); min-width: 0; }
.zap-conversa { display: flex; flex-direction: column; height: 100%; }
.zap-conversa[hidden] { display: none; }
.zap-topo { display: flex; align-items: center; gap: 12px; padding: 14px 20px; background: var(--papel); border-bottom: 1px solid var(--divisor); }
.zap-topo b { display: block; font-weight: 600; }
.zap-topo small { display: block; color: var(--tinta-2); font-size: .82rem; }
.zap-canal { margin-left: auto; display: inline-flex; align-items: center; gap: 6px; padding: 5px 10px; border-radius: var(--pill); background: var(--creme); font-size: .78rem; font-weight: 600; color: var(--tinta-2); white-space: nowrap; }
.zap-canal img { width: 16px; height: 16px; }
.zap-dor { align-self: center; margin: 16px 20px 0; padding: 7px 12px; border-radius: 12px; background: var(--papel); border: 1px dashed var(--pessego-2); font-size: .8rem; color: var(--tinta-2); display: inline-flex; gap: 8px; align-items: center; text-align: center; }
.zap-dor .ti { color: var(--laranja); flex: none; }
.zap-msgs { flex: 1; display: flex; flex-direction: column; gap: 10px; padding: 16px 20px 20px; }
.zap-msgs li { max-width: 78%; animation: msg .4s var(--ease) both; animation-delay: calc(var(--i, 0) * 140ms); }
.zap-msgs li.de-cliente { align-self: flex-start; }
.zap-msgs li.de-nos { align-self: flex-end; }
.zap-msgs p { padding: 10px 14px; border-radius: 16px; font-size: .92rem; line-height: 1.45; background: var(--papel); box-shadow: var(--sombra-sm); }
.zap-msgs .de-cliente p { border-bottom-left-radius: 4px; }
.zap-msgs .de-nos p { background: var(--pessego); border-bottom-right-radius: 4px; }
.zap-msgs time { display: block; margin-top: 4px; font-size: .7rem; color: var(--tinta-3); text-align: right; }
.zap-msgs .de-cliente time { text-align: left; }
.zap-msgs time .ti { color: var(--laranja); font-size: .8rem; vertical-align: middle; }
.zap-cartao { display: grid; grid-template-columns: 34px 1fr auto; gap: 10px; align-items: center; padding: 12px 14px; border-radius: 16px; border-bottom-right-radius: 4px; background: var(--papel); border: 1px solid var(--pessego-2); box-shadow: var(--sombra-sm); min-width: 320px; }
.zap-cartao > .ti { font-size: 1.4rem; color: var(--laranja); }
.zap-cartao b { display: block; font-size: .9rem; font-weight: 600; }
.zap-cartao small { display: block; color: var(--tinta-2); font-size: .8rem; }
.zap-rodape { display: flex; flex-wrap: wrap; align-items: center; gap: 8px; padding: 14px 20px; background: var(--papel); border-top: 1px solid var(--divisor); font-size: .85rem; color: var(--tinta-3); }
.zap-chip { padding: 5px 11px; border-radius: var(--pill); background: var(--creme); color: var(--tinta); font-weight: 600; font-size: .8rem; transition: background .2s; }
.zap-chip:hover { background: var(--pessego); }
.zap-rodape .link { margin-left: auto; }
@keyframes msg { from { opacity: 0; transform: translateY(8px); } to { opacity: 1; transform: none; } }

/* ---------- faixa "rede" (operações maiores): bloco grafite de largura total com diagrama ---------- */
.rede { background: var(--tinta); color: var(--creme); padding: clamp(64px, 8vw, 104px) 0; }
.rede-in { display: grid; grid-template-columns: 1fr 1.1fr; gap: clamp(32px, 5vw, 72px); align-items: center; }
.rede .rotulo { color: var(--ambar); }
.rede h2 { font-size: clamp(2rem, 3.6vw, 2.9rem); color: var(--papel); }
.rede p { margin-top: 16px; color: rgba(255, 247, 240, .74); font-size: 1.05rem; max-width: 34em; }
.rede ul { margin-top: 22px; display: grid; gap: 10px; }
.rede li { display: flex; gap: 10px; align-items: flex-start; color: rgba(255, 247, 240, .9); font-size: .95rem; }
.rede li .ti { color: var(--laranja); margin-top: 3px; flex: none; }
.rede .btn { margin-top: 28px; }
.rede-mapa svg { width: 100%; height: auto; display: block; overflow: visible; }
.rede-mapa .liga { stroke: rgba(255, 247, 240, .3); stroke-width: 1.5; }
.rede-mapa .liga-agente { stroke: var(--laranja); stroke-width: 1.5; stroke-dasharray: 5 7; opacity: .85; animation: flui 1.4s linear infinite; }
@keyframes flui { to { stroke-dashoffset: -24; } }
.rede-mapa .no-matriz { fill: var(--laranja); }
.rede-mapa .no-aura { fill: var(--laranja); opacity: .22; transform-box: fill-box; transform-origin: center; animation: aura 2.6s ease-out infinite; }
@keyframes aura { 0% { transform: scale(.6); opacity: .35; } 100% { transform: scale(1.25); opacity: 0; } }
.rede-mapa .no-filial { fill: var(--creme); }
.rede-mapa .no-agente { fill: var(--tinta); stroke: var(--laranja); stroke-width: 2; }
.rede-mapa text { font-family: var(--fonte); font-size: 12.5px; font-weight: 500; fill: rgba(255, 247, 240, .9); }
.rede-mapa text.sub { font-size: 10.5px; font-weight: 400; fill: rgba(255, 247, 240, .5); }
.rede-mapa text.forte { font-weight: 600; fill: var(--papel); }
.rede-legenda { display: flex; flex-wrap: wrap; gap: 8px 20px; justify-content: center; margin-top: 18px; font-size: .8rem; color: rgba(255, 247, 240, .6); }
.rede-legenda i { display: inline-block; width: 10px; height: 10px; border-radius: 50%; margin-right: 7px; vertical-align: middle; }
.rede-legenda .leg-matriz { background: var(--laranja); }
.rede-legenda .leg-filial { background: var(--creme); }
.rede-legenda .leg-agente { border: 2px solid var(--laranja); box-sizing: border-box; }

/* ---------- CTA final: cartão de embarque com canhoto destacável ---------- */
.cta-grande { padding: clamp(72px, 9vw, 112px) 0 clamp(64px, 8vw, 104px); }
.bilhete {
  position: relative; display: grid; grid-template-columns: 1fr 330px;
  background: var(--papel); border-radius: var(--raio-card); box-shadow: var(--sombra-md), var(--sombra-quente);
  transform: rotate(-1deg); transition: transform .5s var(--ease);
}
.bilhete:hover { transform: none; }
.bilhete-corpo { position: relative; padding: clamp(28px, 4vw, 48px); border-radius: var(--raio-card) 0 0 var(--raio-card); }
.bilhete-topo { display: flex; justify-content: space-between; gap: 10px 20px; flex-wrap: wrap; font-size: .76rem; font-weight: 600; letter-spacing: .08em; text-transform: uppercase; color: var(--tinta-3); }
.bilhete-marca { display: inline-flex; align-items: center; gap: 8px; color: var(--laranja-texto); }
.bilhete h2 { margin-top: 22px; font-size: clamp(2rem, 3.8vw, 3rem); max-width: 13em; }
.bilhete-campos { margin: 30px 0 0; display: flex; flex-wrap: wrap; gap: 18px 36px; }
.bilhete-campos dt { font-size: .7rem; letter-spacing: .12em; text-transform: uppercase; color: var(--tinta-3); font-weight: 600; }
.bilhete-campos dd { margin: 4px 0 0; font-weight: 600; font-size: 1rem; }
.bilhete-rodape { margin-top: 32px; display: flex; align-items: center; justify-content: space-between; gap: 16px 28px; flex-wrap: wrap; }
.bilhete-codigo {
  display: block; width: 230px; height: 44px; opacity: .85;
  background: repeating-linear-gradient(90deg, var(--tinta) 0 2px, transparent 2px 5px, var(--tinta) 5px 6px, transparent 6px 9px, var(--tinta) 9px 12px, transparent 12px 15px, var(--tinta) 15px 16px, transparent 16px 20px);
}
.bilhete .checks { font-size: .85rem; gap: 8px 18px; }
.bilhete-carimbo {
  position: absolute; right: 44px; top: 46%; padding: 6px 14px; border: 3px solid var(--laranja); border-radius: 8px;
  color: var(--laranja); font-weight: 800; font-size: .8rem; letter-spacing: .16em; text-transform: uppercase;
  transform: translateY(-50%) rotate(-9deg); opacity: .8; pointer-events: none;
}
.bilhete-canhoto {
  position: relative; display: flex; flex-direction: column; justify-content: center; align-items: center; gap: 12px; text-align: center;
  padding: clamp(28px, 4vw, 44px) 28px; background: var(--laranja); color: var(--papel);
  border-radius: 0 var(--raio-card) var(--raio-card) 0; border-left: 2px dashed var(--creme);
}
/* picote: dois recortes na cor do fundo, nas pontas da linha tracejada */
.bilhete-canhoto::before, .bilhete-canhoto::after { content: ""; position: absolute; left: -14px; width: 26px; height: 26px; border-radius: 50%; background: var(--creme); }
.bilhete-canhoto::before { top: -13px; }
.bilhete-canhoto::after { bottom: -13px; }
.bilhete-canhoto small { font-size: .72rem; letter-spacing: .14em; text-transform: uppercase; font-weight: 700; opacity: .9; }
.bilhete-canhoto > b { font-family: var(--serifa); font-weight: 400; font-size: 1.55rem; line-height: 1.2; max-width: 11em; }
.bilhete-canhoto .btn { margin-top: 8px; }
.bilhete-assento { margin-top: 10px; display: grid; gap: 2px; }
.bilhete-assento strong { font-size: 1.7rem; font-weight: 800; letter-spacing: .04em; }
.bilhete-rasgue { position: absolute; left: -1px; top: 50%; transform: translate(-50%, -50%) rotate(-90deg); font-size: .6rem; letter-spacing: .22em; text-transform: uppercase; color: var(--tinta-3); background: var(--papel); padding: 2px 8px; white-space: nowrap; }

/* ---------- rodapé ---------- */
.rodape { background: var(--papel); border-top: 1px solid var(--divisor); padding: 56px 0 28px; }
.rodape-in { display: grid; grid-template-columns: 1.1fr 1fr 1fr 1fr 1.4fr; gap: 36px; }
.rodape-marca img { height: 32px; width: auto; }
.rodape-marca p { margin-top: 14px; color: var(--tinta-2); font-size: .92rem; max-width: 26em; }
.rodape h4 { font-size: .8rem; letter-spacing: .08em; text-transform: uppercase; color: var(--tinta-3); margin-bottom: 14px; }
.rodape nav a { display: block; padding: 5px 0; color: var(--tinta-2); font-size: .95rem; }
.rodape nav a:hover { color: var(--laranja-texto); }
.rodape-promo { border: 1px solid var(--borda); border-radius: var(--raio-card); padding: 20px; display: grid; grid-template-columns: 1fr auto; gap: 14px; align-items: center; background: var(--creme); }
.rodape-promo small { display: block; font-size: .74rem; letter-spacing: .08em; text-transform: uppercase; color: var(--tinta-3); font-weight: 600; }
.rodape-promo b { display: block; font-size: 1.05rem; margin: 4px 0 6px; }
.rodape-promo p { font-size: .9rem; color: var(--tinta-2); }
.rodape-promo img { width: 56px; height: 56px; }
.rodape-promo .btn { margin-top: 14px; }
.rodape-fim { margin-top: 44px; padding-top: 22px; border-top: 1px solid var(--divisor); display: flex; justify-content: space-between; flex-wrap: wrap; gap: 10px 24px; font-size: .85rem; color: var(--tinta-3); }
.rodape-fim nav { display: flex; flex-wrap: wrap; gap: 6px 18px; }
.rodape-fim a:hover { color: var(--tinta); }

/* ---------- modal ---------- */
.modal { position: fixed; inset: 0; z-index: 100; display: grid; place-items: center; padding: 16px; }
.modal[hidden] { display: none; }
.modal-fundo { position: absolute; inset: 0; background: rgba(29, 30, 28, .55); -webkit-backdrop-filter: blur(3px); backdrop-filter: blur(3px); }
.modal-caixa { position: relative; width: min(560px, 100%); max-height: calc(100vh - 32px); overflow: auto; background: var(--papel); border-radius: var(--raio-card); padding: 32px; box-shadow: var(--sombra-md); animation: surge .3s var(--ease); }
.modal-x { position: absolute; top: 14px; right: 14px; width: 36px; height: 36px; border: 0; border-radius: 50%; background: var(--creme); font-size: 1.2rem; cursor: pointer; color: var(--tinta-2); display: grid; place-items: center; }
.modal-x:hover { color: var(--tinta); }
.modal h2 { font-size: 1.9rem; }
.modal-sub { margin-top: 8px; color: var(--tinta-2); }
.campo { margin-top: 16px; }
.campo-2 { display: grid; grid-template-columns: 1fr 1fr; gap: 0 14px; }
.campo label { display: block; font-weight: 600; font-size: .9rem; margin-bottom: 6px; }
.campo label span { font-weight: 400; color: var(--tinta-3); }
.campo input, .campo select, .campo textarea { width: 100%; padding: 12px 16px; border: 1px solid var(--campo-borda); border-radius: 12px; background: var(--papel); color: var(--tinta); font: inherit; font-size: 1rem; line-height: 1.4; }
.campo textarea { resize: vertical; min-height: 84px; }
.campo input::placeholder { color: var(--tinta-3); }
.campo :is(input, select, textarea):focus { outline: 2px solid var(--laranja); outline-offset: 2px; border-color: var(--laranja); }
.isca { position: absolute; left: -9999px; width: 1px; height: 1px; overflow: hidden; }
.form-erro { margin-top: 14px; color: #b42318; font-weight: 600; font-size: .92rem; }
#form-lead .btn { width: 100%; margin-top: 20px; border-radius: var(--raio); }
.form-nota { margin-top: 12px; font-size: .8rem; color: var(--tinta-3); text-align: center; }
.form-nota a { text-decoration: underline; }
.form-ok { text-align: center; padding: 20px 0 8px; }
.form-ok h2 { font-size: 1.9rem; }
.form-ok p { margin: 12px 0 24px; color: var(--tinta-2); }

/* ---------- páginas de funcionalidade ---------- */
.migalhas { display: flex; gap: 8px; align-items: center; font-size: .85rem; color: var(--tinta-3); justify-content: center; }
.migalhas a:hover { color: var(--laranja-texto); }
.hero-feat { padding: clamp(32px, 5vw, 56px) 0 clamp(48px, 6vw, 72px); text-align: center; }
.hero-feat .icone { width: 64px; height: 64px; margin: 26px auto 18px; border-radius: 18px; background: var(--papel); box-shadow: var(--sombra-sm); display: grid; place-items: center; font-size: 1.9rem; color: var(--laranja); }
.hero-feat h1 { font-size: clamp(2.4rem, 5vw, 4rem); max-width: 14em; margin-inline: auto; }
.hero-feat .checks { justify-content: center; margin: 28px auto 0; max-width: 980px; gap: 14px 32px; font-size: .95rem; }
.hero-feat .checks li { align-items: flex-start; text-align: left; max-width: 300px; }
.hero-feat .checks .ti { margin-top: 3px; }
.hero-feat .checks b { color: var(--tinta); }
.hero-feat .btn { margin-top: 30px; }
.hero-feat .nota { margin-top: 12px; font-size: .85rem; color: var(--tinta-3); }
.grade-3 { display: grid; grid-template-columns: repeat(3, 1fr); gap: 20px; margin-top: 40px; }
.grade-3 > li { background: var(--papel); border-radius: var(--raio); padding: 24px; box-shadow: var(--sombra-sm); }
.grade-3 h3 { font-size: 1.05rem; }
.grade-3 p { margin-top: 8px; color: var(--tinta-2); font-size: .93rem; }
.sec-branca .grade-3 > li { background: var(--creme); box-shadow: none; }
.integra { display: grid; grid-template-columns: repeat(4, 1fr); gap: 16px; }
.integra > li { background: var(--papel); border-radius: var(--raio); padding: 20px; box-shadow: var(--sombra-sm); display: grid; grid-template-columns: 48px 1fr; gap: 14px; align-items: center; }
.integra .icone { width: 48px; height: 48px; border-radius: 50%; background: var(--creme); display: grid; place-items: center; font-size: 1.35rem; color: var(--tinta); }
.integra .icone img { width: 26px; height: 26px; }
.integra b { display: block; font-weight: 600; }
.integra small { display: block; color: var(--tinta-2); font-size: .85rem; line-height: 1.3; }
.faq { display: grid; gap: 12px; max-width: 860px; margin: 0 auto; }
.faq details { background: var(--papel); border-radius: var(--raio); box-shadow: var(--sombra-sm); padding: 0 24px; }
.faq summary { list-style: none; cursor: pointer; display: flex; justify-content: space-between; align-items: center; gap: 16px; padding: 20px 0; font-weight: 600; }
.faq summary::-webkit-details-marker { display: none; }
.faq summary .ti { flex: none; width: 34px; height: 34px; border-radius: 50%; border: 1px solid var(--borda); display: grid; place-items: center; font-size: 1.1rem; transition: transform .3s var(--ease), background .2s; }
.faq details[open] summary .ti { transform: rotate(180deg); background: var(--tinta); color: var(--papel); border-color: var(--tinta); }
.faq details p { padding: 0 0 22px; color: var(--tinta-2); max-width: 66ch; }
.mais-feat { display: grid; grid-template-columns: repeat(3, 1fr); gap: 20px; }
.mais-feat > li a { display: block; background: var(--papel); border-radius: var(--raio-card); padding: 26px; box-shadow: var(--sombra-sm); height: 100%; transition: transform .25s var(--ease), box-shadow .25s; }
.mais-feat > li a:hover { transform: translateY(-3px); box-shadow: var(--sombra-md); }
.mais-feat .ti { font-size: 2rem; color: var(--laranja); }
.mais-feat h3 { font-size: 1.15rem; margin-top: 14px; }
.mais-feat p { color: var(--tinta-2); font-size: .92rem; margin: 8px 0 14px; }

/* ---------- planos ---------- */
.planos { display: grid; grid-template-columns: repeat(3, 1fr); gap: 20px; align-items: stretch; }
.plano { background: var(--papel); border-radius: var(--raio-card); padding: 30px 28px; box-shadow: var(--sombra-sm); display: flex; flex-direction: column; position: relative; }
.plano.destaque { box-shadow: 0 0 0 2px var(--laranja), var(--sombra-quente); }
.plano-tag { position: absolute; top: -14px; left: 28px; padding: 5px 12px; border-radius: var(--pill); background: var(--laranja); color: var(--papel); font-size: .76rem; font-weight: 700; letter-spacing: .04em; }
.plano h3 { font-size: 1.4rem; }
.plano .para { color: var(--tinta-2); font-size: .93rem; margin-top: 6px; min-height: 2.8em; }
.plano .preco { margin: 22px 0 6px; font-family: var(--serifa); font-size: 2rem; line-height: 1; }
.plano .preco-nota { color: var(--tinta-3); font-size: .85rem; }
.plano .btn { margin-top: 20px; width: 100%; }
.plano .inclui { margin-top: 24px; font-size: .9rem; }
.plano .inclui b { display: block; margin-bottom: 10px; }
.plano .inclui li { display: grid; grid-template-columns: 18px 1fr; gap: 8px; padding: 5px 0; color: var(--tinta-2); }
.plano .inclui .ti { color: var(--laranja); margin-top: 3px; }
.plano .obs { margin-top: auto; padding-top: 18px; font-size: .8rem; color: var(--tinta-3); }
.planos-nota { text-align: center; margin-top: 22px; font-size: .9rem; color: var(--tinta-3); }
.comparar { width: 100%; border-collapse: collapse; background: var(--papel); border-radius: var(--raio-card); overflow: hidden; box-shadow: var(--sombra-sm); }
.comparar th, .comparar td { padding: 14px 18px; text-align: center; border-bottom: 1px solid var(--divisor); font-size: .95rem; }
.comparar th:first-child, .comparar td:first-child { text-align: left; }
.comparar thead th { background: var(--creme); font-size: 1rem; }
.comparar thead th small { display: block; font-weight: 400; color: var(--tinta-3); font-size: .8rem; margin-top: 2px; }
.comparar tbody tr:last-child td { border-bottom: 0; }
.comparar tbody th { font-weight: 500; }
.comparar .ti-check { color: var(--laranja); font-size: 1.15rem; }
.comparar .nao { color: var(--borda); }
.comparar .grupo th { background: var(--creme); text-align: left; font-size: .78rem; letter-spacing: .08em; text-transform: uppercase; color: var(--tinta-3); padding: 10px 18px; }

/* ---------- páginas de texto ---------- */
.pagina { padding: clamp(32px, 5vw, 56px) 0 clamp(56px, 8vw, 96px); }
.prosa { max-width: 760px; background: var(--papel); border-radius: var(--raio-card); padding: clamp(28px, 5vw, 56px); box-shadow: var(--sombra-sm); }
.prosa h1 { font-size: clamp(2rem, 4vw, 2.8rem); }
.prosa-data { margin-top: 10px; color: var(--tinta-3); font-size: .9rem; }
.prosa h2 { font-family: var(--fonte); font-weight: 600; font-size: 1.25rem; margin-top: 36px; margin-bottom: 8px; }
.prosa p { margin-top: 12px; color: var(--tinta-2); }
.prosa ul { margin-top: 10px; padding-left: 22px; list-style: disc; color: var(--tinta-2); display: grid; gap: 6px; }
.prosa a { color: var(--laranja-texto); text-decoration: underline; text-underline-offset: 3px; }
.prosa strong { color: var(--tinta); }

/* ---------- responsivo ---------- */
@media (max-width: 1023px) {
  /* rota vertical: linha à esquerda, paradas e cards à direita, sem rolagem lateral */
  .rota { display: flex; flex-direction: column; gap: 30px; padding-left: 0; }
  .rota::before, .rota::after { display: none; }
  .rota > li { display: grid; grid-template-columns: 58px 1fr; gap: 18px; align-items: start; position: relative; }
  /* cada parada desenha o trecho do seu centro (29px) até o centro da próxima (30px de gap + 29px) */
  .rota > li:not(:last-child)::before { content: ""; position: absolute; left: 28px; top: 29px; bottom: -59px; border-left: 2px dashed var(--pessego-2); }
  .rota > li > * { grid-column: auto !important; grid-row: auto !important; }
  .rota-no { justify-self: start; align-self: start; }
  .rota-card { padding: 6px 0 0 !important; align-self: start !important; }
  .rota > li.ativo .rota-no { transform: none; }
}
@media (max-width: 1080px) {
  .hero-in { grid-template-columns: 1fr 1fr; }
  .rodape-in { grid-template-columns: 1fr 1fr 1fr; }
  .rodape-promo { grid-column: 1 / -1; }
  .integra { grid-template-columns: repeat(2, 1fr); }
  .numeros { grid-template-columns: repeat(2, 1fr); }
}
@media (max-width: 960px) {
  .topo-in { gap: 12px; padding-right: 8px; }
  .menu {
    position: fixed; left: 12px; right: 12px; top: 84px; bottom: 12px; z-index: 80; margin: 0; overflow: auto;
    flex-direction: column; align-items: stretch; gap: 2px; padding: 12px; background: var(--papel); border-radius: var(--raio-card); box-shadow: var(--sombra-md);
    transform: translateY(-8px); opacity: 0; visibility: hidden; transition: opacity .25s, transform .25s var(--ease), visibility 0s .25s;
  }
  body.menu-aberto .menu { transform: none; opacity: 1; visibility: visible; transition-delay: 0s; }
  .menu > li { width: 100%; }
  .menu a, .menu .menu-grupo-btn { width: 100%; justify-content: space-between; padding: 12px 14px; font-size: 1.05rem; }
  .menu-drop { position: static; min-width: 0; box-shadow: none; padding: 0 0 6px 8px; }
  .menu-drop.aberto { animation: none; }
  .menu-drop a { padding: 8px 10px; font-size: 1rem; }
  .so-mobile { display: flex; }
  .menu .so-mobile .btn { margin: 10px 6px 0; }
  .topo-acoes .entrar, .topo-acoes .btn { display: none; }
  .menu-btn { display: grid; place-items: center; }
  .hero-in, .painel, .rede-in { grid-template-columns: 1fr; }
  .hero-visual { justify-self: stretch; width: 100%; }
  .hero h1 { max-width: none; }
  .bento > li, .bento > li.largo { grid-column: span 3; }
  .grade-3, .mais-feat, .planos { grid-template-columns: 1fr 1fr; }
}
@media (max-width: 860px) {
  /* bilhete empilhado: canhoto embaixo, picote horizontal */
  .bilhete { grid-template-columns: 1fr; transform: none; }
  .bilhete-corpo { border-radius: var(--raio-card) var(--raio-card) 0 0; }
  .bilhete-canhoto { border-radius: 0 0 var(--raio-card) var(--raio-card); border-left: 0; border-top: 2px dashed var(--creme); }
  .bilhete-canhoto::before { top: -14px; left: -13px; }
  .bilhete-canhoto::after { top: -14px; bottom: auto; left: auto; right: -13px; }
  .bilhete-rasgue { left: 50%; top: -1px; transform: translate(-50%, -50%); }
  .bilhete-carimbo { position: static; display: inline-block; margin-top: 18px; transform: rotate(-4deg); }
  .bilhete-codigo { width: 100%; max-width: 260px; }
}
@media (max-width: 860px) {
  /* conversas: lista vira uma faixa horizontal em cima, diálogo embaixo */
  .zap { grid-template-columns: 1fr; min-height: 0; }
  .zap-lista { flex-direction: row; overflow-x: auto; border-right: 0; border-bottom: 1px solid var(--divisor); padding: 8px; gap: 6px; }
  .zap-lista-titulo { display: none; }
  .zap-lista [role="tab"] { grid-template-columns: 40px 1fr; min-width: 200px; width: auto; padding: 10px; }
  .zap-meta { display: none; }
  .zap-avatar { width: 40px; height: 40px; font-size: 1.15rem; }
  .zap-nome small { display: none; }
  .zap-msgs li { max-width: 92%; }
  .zap-cartao { min-width: 0; }
  .zap-rodape .link { margin-left: 0; width: 100%; }
  .zap-canal span { display: none; }
}
@media (max-width: 700px) {
  .wrap { width: min(var(--container), 100% - 32px); }
  /* diagrama da rede: rótulos maiores e sem subtítulo, porque o SVG encolhe junto com a tela */
  .rede-mapa text { font-size: 19px; }
  .rede-mapa text.sub { display: none; }
  .rede-mapa .no-filial, .rede-mapa .no-agente { r: 12px; }
  .rede-mapa .no-matriz { r: 20px; }
  .form-email { flex-direction: column; }
  .form-email .btn { width: 100%; }
  .tela, .tela-hero { grid-template-columns: 1fr; }
  .tela-lateral { flex-direction: row; flex-wrap: wrap; border-right: 0; border-bottom: 1px solid var(--divisor); padding: 10px; }
  .tela-lateral .tela-logo, .tela-lateral small { display: none; }
  .tela-kpis { grid-template-columns: 1fr 1fr; }
  .bento > li, .bento > li.largo { grid-column: span 6; }
  .numeros { grid-template-columns: 1fr 1fr; }
  .grade-3, .mais-feat, .planos, .integra, .campo-2, .banner .checks { grid-template-columns: 1fr; }
  .rodape-in { grid-template-columns: 1fr 1fr; }
  .rodape-promo { grid-template-columns: 1fr; }
  .comparar th, .comparar td { padding: 12px 10px; font-size: .88rem; }
  .comparar thead th .btn { display: none; }
  .modal-caixa { padding: 24px 20px; }
  .quadro { padding: 16px 0 0 16px; }
}

/* ---------- movimento reduzido ---------- */
@media (prefers-reduced-motion: reduce) {
  html { scroll-behavior: auto; }
  html.js .rev { opacity: 1; transform: none; transition: none; }
  .menu-drop.aberto, .painel.ativo, .modal-caixa, .rota::after, .zap-msgs li, .rede-mapa .liga-agente, .rede-mapa .no-aura { animation: none; }
  .btn, .link .ti, .menu, .faq summary .ti, .mais-feat > li a, .bilhete { transition: none; }
  .bilhete { transform: none; }
}